- Order by 12/16/24 to guarantee delivery by Christmas
- Free returns and exchanges through 1/15/25
- Please reach out to customercare@icemulecooler.com with any questions.
ICEMULE Coolers Lifetime Warranty
Lifetime Guarantee: Register your ICEMULE cooler on our website within 30 days of purchase to receive a lifetime guarantee against manufacturing defects.
90-Day Accident Forgiveness: Enjoy one-time coverage for accidental damage within the first 90 days of purchase.
How to Claim: Contact our customer service with your proof of purchase and registration details. We'll repair, replace, or provide an equivalent product if your claim is valid.
Note: This warranty does not cover normal wear and tear, misuse, or unauthorized modifications.
Questions? Reach out to customercare@icemulecooler.com.
For calculating shipping times we ship from 4344 Philips Hwy Jacksonville, FL 32207
Free shipping on orders in the contiguous United States.
Orders with free shipping are sent via USPS Ground Advantage within 1-2 business days.
Domestic orders shipped within the US are eligible for return or exchange within 30 days of receipt date.
Questions? Email: customercare@icemulecooler.com
The ICEMULE Difference
Hands-Free
Where hands-free adventure meets ice-cold refreshment.
Easy to Carry
Our lightweight, compact coolers are your perfect travel companions.
Durable
High-quality materials designed to withstand the elements.
Ice Cold Drinks
Long-lasting ice for long-lasting adventures.
FAQs
What is the capacity of The ICEMULE Urbano™ 30L?
How long do ICEMULE Coolers keep items cold?
Do ICEMULE Coolers float?
Each ICEMULE Cooler is designed to withstand splashes, spills, and even
floats if it takes an unexpected tumble into water. Now, you can freely
embark on that boating trip, beach day, or riverside picnic without
worrying about your cooler's contents. With ICEMULE, your refreshments
stay dry, and your adventures stay worry-free.
What activities can I use my ICEMULE Cooler for?
Embrace the freedom to adventure with ICEMULE Coolers! From hiking up
mountain trails to relaxing beach-side, tailgating at your favorite events, or picnicking in the park - an ICEMULE Cooler is your perfect partner. It's equally suited for fishing expeditions, boating trips, and backyard BBQs. Wherever your passion takes you, ICEMULE ensures your refreshments come along, perfectly chilled. With ICEMULE, every activity becomes a cool adventure.
How do I clean and maintain my ICEMULE Cooler?
Proper maintenance of your ICEMULE is key to ensuring optimal performance. If you've only stored ice inside (i.e. no food or spilled beer or soda), simply pour the ice out, wipe it down with a towel, and hang the ICEMULE upside down to dry.
Follow these steps on how to clean your ICEMULE:
*Please be sure to properly close your AirValve when cleaning. We do
not recommend turning the cooler inside out for cleaning or any other
reason.*
- Start by removing any debris by sprinkling a bit of baking soda onto a clean towel and rubbing that onto the surface of your ICEMULE.
- Next, mix one-part vinegar with two parts water and a couple of tablespoons of Murphy's Oil Soap, soak a clean towel in the solution, and wipe the mixture all over the surface before rinsing clean with a wet towel.
- If you have any spots to remove on your ICEMULE, you can make a paste with baking soda, which is known for brightening surfaces and lifting stains.
- To make a baking soda paste, simply mix three parts baking soda with one part water and add five to ten drops of dish soap to the paste mixture. Apply a bit of paste to the stain and use a clean cloth to scrub the area. After the stain has been
lifted, wipe any remaining residue off of your ICEMULE with a towel andwarm water.