Shipping Policy

We ship only within the Unites States. Our preferred carrier is UPS Ground (or expedited if you so choose). In the case of shipments to Hawaii and Alaska, we may choose to ship via another carrier if we find that the rates are lower. In all cases, shipping rates are set by the carrier based on package dimensions and weight, not by ICEMULE.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on your shipping choices, shipping date estimates may appear on the shipping quotes page.

Please also note: the shipping rates for many items we sell are size and weight-based. The size and weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Our warehouse only ships during business hours EST, M-F. If your order is placed on a holiday, during the weekend or after business hours, please expect a slight delay. But don't worry - your order will be the first to ship out as soon as our team gets back in the warehouse. While we'd love to have them work 24/7, they have families and need to eat!